FAQ
Organized around ZhengYiKang's three core businesses and compliance boundaries: TCM formula R&D, TCM AI, AI solutions, and what this website does and does not offer.
TCM Formula R&D
Classical prescription-based therapeutic R&D optimized by AI, including TangLaoXi diabetes, kidney cyst, and oral ulcer programs — clinical trial preparation underway.
View R&D Products- What is ZhengYiKang's TCM formula R&D core business?
- ZhengYiKang's TCM formula R&D is the company's first core business — classical prescription-based R&D optimized by proprietary AI algorithms, forming **13 public achievements** in two categories: **TCM formula** (real disease therapeutic directions) and **wellness tea formula** (prepackaged wellness tea daily care). Until registration approval, the site presents R&D and clinical preparation information, not marketed drug advertising.
- How does ZhengYiKang use AI in TCM formula R&D?
- ZhengYiKang applies proprietary AI to multi-dimensionally analyze and optimize authentic herb compatibility, properties, and classical theory directions for diabetes, kidney cyst, oral, joint pain, liver care, and related therapeutic R&D. AI is a research tool; products remain R&D presentations until registration approval.
- What TCM formula R&D achievements does ZhengYiKang offer?
- ZhengYiKang publicly presents 13 R&D achievements in two categories: **TCM formulas** (diabetes, kidney cyst, toothache, oral ulcers, hand/leg joint pain, etc.) and **wellness tea formulas** (insomnia, loose teeth, fresh breath, hangover and night-owl liver care). See zhengyikang.com/en/products with per-product FAQs.
- Can ZhengYiKang TCM formulas replace medication?
- Before national drug or related registration approval, website content is R&D progress and clinical preparation information — **it cannot replace any prescription drug or formal medical care**. TCM formula achievements target real disease therapeutic directions; patients must follow physician guidance and must not stop, reduce, or adjust treatment on their own. Formal clinical use depends on approved trials and registration results.
- How to learn more about a specific ZhengYiKang formula?
- Visit zhengyikang.com/en/products for detail pages with overview, TCM theory, usage reference, and structured FAQs. Contact ZhengYiKang for business cooperation.
TCM AI Models & Applications
Knowledge graphs, syndrome assistance, compatibility optimization, classical text mining, AI research platform and apps.
Explore AI Research & Apps- What is ZhengYiKang's TCM AI models and applications R&D?
- ZhengYiKang's second core business — TCM knowledge graphs, intelligent syndrome differentiation assistance, herbal compatibility optimization, classical text mining, and TCM AI app experiences via /ai-research and /ai-apps, advancing TCM modernization.
- What capabilities do ZhengYiKang TCM AI models have?
- TCM knowledge graph building (formulas, herbs, conditions), four-diagnosis and syndrome suggestion assistance, big-data compatibility optimization, classical text mining, and interactive TCM AI apps. AI assists but never replaces licensed physician diagnosis.
- What's the difference between AI Research and AI Apps?
- AI Research (/ai-research) showcases ZhengYiKang's specialized AI training platform, knowledge graphs, and analytics. AI Apps (/ai-apps) offers interactive TCM AI demonstrations — different entry points to the same core business.
- How do TCM AI models synergize with formula R&D?
- TCM AI directly powers formula R&D — AI optimizes herb compatibility, knowledge graphs capture prescription experience, forming a loop: AI capability → formula achievements → AI apps. See /products, /ai-research, and /ai-apps.
- How can enterprises partner on TCM AI with ZhengYiKang?
- Submit requirements at zhengyikang.com/en/contact for custom TCM AI models, knowledge graphs, or app integration. B2B technical cooperation with scenario-based evaluation — AI outputs are reference only, not medical diagnosis.
AI Solutions
B2B solutions: smart customer service, AI agents, enterprise training AI, accounting AI, and TCM industry AI.
Browse AI Solutions- What is ZhengYiKang's AI Solutions core business?
- ZhengYiKang's third core business — B2B solutions including smart customer service, AI agents, enterprise training AI, accounting AI, and TCM industry AI, powered by LLM, NLP, and industry knowledge bases with private deployment support.
- Which AI solutions does ZhengYiKang offer?
- Five public solutions: smart customer service, AI agents, enterprise training AI, accounting AI, and TCM industry AI. See zhengyikang.com/en/solutions with per-solution FAQs.
- How do AI solutions differ from formula R&D and TCM AI?
- Formula R&D (/products) presents therapeutic R&D achievement achievements; TCM AI (/ai-research, /ai-apps) covers knowledge graphs and AI apps; AI Solutions (/solutions) delivers enterprise B2B software. Together they form ZhengYiKang's classical TCM + modern AI ecosystem.
- How are ZhengYiKang AI solutions deployed?
- SaaS and private deployment supported, with API integration to existing enterprise systems and built-in knowledge bases for rapid launch. Architecture and security customized per scenario — contact ZhengYiKang for requirements.
- How to get a customized ZhengYiKang AI solution?
- Review zhengyikang.com/en/solutions then submit business requirements via /contact. ZhengYiKang provides evaluation, deployment, and training — B2B commercial cooperation.
Compliance & Business Scope
How registered business scope maps to this website — general vs. licensed activities and what is not offered online.
Read Health Disclaimer- What are ZhengYiKang's main legal business directions?
- Chengdu ZhengYiKang Intelligent TCM Technology Co., Ltd. legally operates software development, AI application software, technical services, health consulting (excluding diagnosis/treatment), medical research, TCM therapeutic R&D services (non-medical), and prepackaged food, health food (prepackaged), cosmetics, processed herbal materials (excluding decoction pieces), disinfectants, Class I medical devices, and hygiene products. The website primarily presents R&D achievements, AI capabilities, and solutions, with ordering flows for compliant prepackaged health products where applicable.
- Are website therapeutic R&D achievements drugs or medical treatment?
- No. R&D presentations are non-medical TCM therapeutic R&D information and cultural content — not drug ads, medical ads, or clinical services. Wellness products cannot replace prescription drugs; seek medical care when needed. See /legal/health-disclaimer.
- Does ZhengYiKang health consulting include diagnosis or treatment?
- No. Registered scope explicitly excludes diagnosis, treatment, and prescribing. Website AI outputs are reference only and cannot replace licensed health professionals.
- Does the website sell drugs or operate online pharmacy?
- Not currently. Although drug retail may appear in registered licensed scope, drug retail and internet drug information services require strict legal authorization; without approval or website launch, no drug transactions are offered online.
- What business category covers website cart and checkout?
- Cart and checkout support ordering intent for prepackaged health products related to R&D presentations, within compliant online data processing/transaction handling (e-commerce) and prepackaged food internet sales frameworks. Specific categories follow product pages and checkout notices.
- Which licensed activities are NOT offered on the website currently?
- Although listed in registered scope, the website currently does NOT offer: TCM clinic services (requires authority filing), decoction service, life beauty services, catering, drug retail, internet drug information services, or maternal/infant healthcare technical services. Future launches will be announced and this FAQ updated.
- Where to read full business scope and health disclaimers?
- Full general and licensed scope: /about. Health information and medical guidance: /legal/health-disclaimer and /legal/terms. Business or compliance inquiries: /contact.